| Costs of commissions and fees | 1 January– 31 December 2016 | 1 January– 31 December 2015 | 
|---|---|---|
| Brokerage commissions | 4 | - | 
| Costs of card and ATM transactions, including costs of the cards issued | 84 | - | 
| Bank products insurance | 22 | - | 
| Commissions for providing ATMs | 22 | - | 
| Commissions for agreements on performing certain actions | 12 | - | 
| Costs of compensations and bonuses for bank clients | 24 | - | 
| Commissions paid to agents in banking activity | 29 | - | 
| Assistance services for bank clients | 4 | - | 
| Costs of gaining bank clients | 6 | - | 
| Other commissions | 78 | - | 
| Total costs of commissions and fees | 285 | - | 
- 4 Pillars
- 
  
        
    PZU Group in 2016          
          
  - CEO letter to shareholders
- Chairman of the supervisory board statement
- PZU in brief
- Summary of 2016
- 
  
        
    External environment          
          
  - Main trends in the Polish economy
- Financial market situation
- Insurance sector in Poland and in the Baltic states compared with Europe
- Regulations on the insurance and financial markets in Poland
- External environment in the Baltic states and Ukraine
- Macroeconomic factors which can affect the operations of the Polish insurance sector and PZU Group’s activities in 2017
 
 
- 
  
        
    Activity Of PZU Group          
          
  
- Strategy 2020
- CSR
- Stock and investors
- 
  
        
    Corporate governance          
          
  - Corporate governance principles applied by PZU
- Application of good practices of companies quoted on WSE
- Application of corporate governance principles to supervised institutions
- Control system applied during preparation of the financial statements
- Entity authorized to audit financial statements
- Share capital and shareholders of PZU, stock held by members of its authorities
- By-laws of PZU
- General Shareholders’ Meeting, Supervisory Board and Management Board
- Remuneration of the members of the group’s bodies
- Representations of the Management Board
 
- Risk
- 
  
        
    Financial results          
          
  - Consolidated financial results
- Consolidated statement of profit or loss
- Consolidated statement of comprehensive income
- Consolidated statement of financial position
- Statement of changes in consolidated equity
- Consolidated cash flows statement
- 
  
        
    Additional information and notes          
          
  - 1. Introduction
- 2. Structure of PZU Group
- 3. The shareholding structure
- 4. Composition of the Management Board, Supervisory Board and Directors in the Group
- 
  
        
    5. Summary of significant accounting policies          
          
  - 5.1 Changes in accounting policies, accounting estimates and errors
- 5.2 Consolidation principles
- 5.3 Recognition of foreign currency transactions and balances and applied exchange rates
- 5.4 Acquisition method
- 5.5 Goodwill
- 5.6 Intangible assets
- 5.7 Property, plant and equipment
- 5.8 Impairment of tangible fixed assets and intangible assets
- 5.9 Costs of acquisition and deferred acquisition costs
- 5.10 Investment property
- 5.11 Associates and joint ventures
- 5.12 Financial instruments
- 5.13 Cash and cash equivalents
- 5.14 Assets and liabilities held for sale and disposal groups
- 5.15 Leasing
- 5.16 Equity
- 5.17 Insurance contracts
- 5.18 Provisions for employee benefits
- 5.19 Other provisions
- 5.20 Revenue recognition
- 5.21 Taxes
- 5.22 Earnings per share
 
- 6. Key estimates and judgments
- 7. Segment reporting
- 8. Risk management
- 9. Capital management
- 
  
        
    10. Fair value          
          
  - 10.1 Description of valuation techniques
- 10.2 Fair value hierarchy
- 10.3 Reclassifications between levels of fair value hierarchy
- 10.4 Reconciliation of the balance of recurring fair value measurement categorized within Level III of the fair value hierarchy
- 10.5 Changes in fair value measurement of financial instruments measured at fair value
 
- 11. Gross written premiums
- 12. Revenue from commissions and fees
- 13. Net investment income
- 14. Net result on realization and impairment losses on investments
- 15. Net change in the fair value of assets and liabilities measured at fair value
- 16. Other operating income
- 17. Insurance claims, benefits, and change in technical provisions
- 18. Costs of commissions and fees
- 19. Interest expense
- 20. Acquisition costs
- 21. Administrative expenses
- 22. Employee expenses
- 23. Other operating expenses
- 24. Income tax
- 25. Earnings per share
- 26. Income tax presented in other comprehensive income
- 27. Goodwill
- 28. Intangible assets
- 29. Other assets
- 30. Deferred acquisition costs
- 31. Tangible fixed assets
- 32. Investment property
- 33. Entities measured using the equity method
- 34. Financial assets
- 35. Receivables
- 36. Cash and cash equivalents
- 37. Assets held for sale
- 38. Issued share capital and other equity attributable to the owners of the parent entity
- 39. Technical provisions
- 40. Provisions for employee benefits
- 41. Other provisions
- 42. Deferred income tax
- 43. Financial liabilities
- 44. Other liabilities
- 45. Leasing
- 46. Assets recognized as collateral of receivables, liabilities and contingent liabilities
- 47. Contingent assets and liabilities
- 
  
        
    48. Litigation claims          
          
  - 48.1 Resolution of the General Meeting of Shareholders of PZU regarding 2006 profit distribution
- 48.2 Other demands for payment concerning the distribution of profit of PZU for 2006
- 48.3 Other legal proceedings concerning the distribution of profit of PZU for 2006
- 48.4 Proceeding conducted by the President of the Office of Competition and Consumer Protection ("OCCP") against PZU
- 48.5 Proceedings conducted by the President of the Office of Competition and Consumer Protection against PZU Życie
- 48.6 Submission of PZU claims to the insolvency estate of PBG Capital Group companies
 
- 49. Related party transactions
- 50. Employment
- 51. Other information
 
 
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