| Other operating expenses | 1 January– 31 December 2016 | 1 January– 31 December 2015 | 
|---|---|---|
| Costs of core business of companies carrying out neither insurance nor banking activity | 506 | 432 | 
| Amortization of intangible assets acquired in business combinations | 90 | 161 | 
| Costs from direct claims handling regarding claims on policies concluded with other insurance companies | 223 | 193 | 
| Expenses due to prevention activities | 77 | 92 | 
| Impairment of non-financial assets | 84 | 2 | 
| Compulsory payments to the insurance and bank market authorities | 77 | 68 | 
| IT expenses | 69 | - | 
| Insurance Guarantee Fund | 60 | 42 | 
| Bank Guarantee Fund | 87 | - | 
| Creation of provisions | 229 1) | 21 | 
| Donations | 46 | 2 | 
| Payment to National Headquarters of the State Fire Service and Volunteer Fire Service Association consideration | 30 | 32 | 
| Financial Institutions Tax | 395 | - | 
| Other | 155 | 165 | 
| Total other operating expenses | 2,128 | 1,222 | 
1) including PLN 200 million from restructuring provision established by Alior Bank
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